Simple & Transparent Pricing.
No surprises.

The most cost-effective way to build
chat and messaging for your product

DEVELOPER
Free Plan $0.00/mo forever!

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Essential Chat Features

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50 Monthly Active Users

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10 Concurrent Users

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Standard Support

Get Started
STARTER
$299/mo
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Essential Chat Features

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5,000 Monthly Active Users

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MAU Overage Rate at $0.09

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500 Concurrent Users

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Standard Support

Get Started
PRO
$499/mo
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Essential Chat Features

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10,000 Monthly Active Users

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MAU Overage Rate at $0.08

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10,000 Concurrent Users

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Standard Support

Get Started
PERKS INSIDE
ENTERPRISE
Customized

EVERYTHING IN PRO PLUS

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Priority Feature Request

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10,000+ Monthly Active Users

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Uptime & support guarantees (SLA)

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Domain masking

Talk to Sales

Chat SDK Features

Ship in-app chat messaging with all the
features your users expect.

Trial

FREE FOREVER

Get Started

Starters

$299/mo

Get Started

Pro

$499/mo

Get Started

Enterprise

Customized

Contact Sales

Usage

Monthly Active Users (MAU) 50 5,000 10,000 10,000+
Monthly Active Users Overage Rate Capped $0.09 per User $0.08 per User Custom
Concurrent Users 10 500 1,000 1,500+
Concurrent Overage Rate Capped $0.5 per Concurrent $0.5 per Concurrent Custom
Messages/Month Unlimited Unlimited Unlimited Unlimited
Message Storage Unlimited Unlimited Unlimited Unlimited
Images and Files Storage $0.01/GB $0.01/GB $0.01/GB Custom
Multiple Apps Under One Organisation Single App check_circle check_circle check_circle

Messaging

1-to-1 Chats check_circle check_circle check_circle check_circle
Typing Indicators check_circle check_circle check_circle check_circle
Delivery Receipts check_circle check_circle check_circle check_circle
Read Receipts check_circle check_circle check_circle check_circle
Group Chats check_circle check_circle check_circle check_circle
Push Notifications check_circle check_circle check_circle check_circle
Online/Offline Presence Indicators check_circle check_circle check_circle check_circle
Unread Message Count check_circle check_circle check_circle check_circle
Files and Multimedia Sharing check_circle check_circle check_circle check_circle
User Search check_circle check_circle check_circle check_circle
Announcements check_circle check_circle check_circle check_circle
Pinned Messages check_circle check_circle check_circle check_circle
Archive Chat check_circle check_circle check_circle check_circle
Reactions check_circle check_circle check_circle check_circle
Message Forwarding check_circle check_circle check_circle check_circle

Moderation

User Reporting check_circle check_circle check_circle check_circle
Moderation Dashboard check_circle check_circle check_circle check_circle
Profanity Filter check_circle check_circle check_circle check_circle

Security

TLS/SSL Encryption check_circle check_circle check_circle check_circle
Chat Encryption check_circle check_circle check_circle check_circle

Support

Email Support check_circle check_circle check_circle check_circle
Emergency Phone Line check_circle
Onboarding Support check_circle

Commonly asked questions

Ship in-app chat messaging with all the
features your users expect.

How is MAU calculated?

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Monthly Active Users are calculated by the amount of active users on your platform using Robin's features.

What is the difference between Starter and Enterprise plans?

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To know the difference between the Starter and Enterprise plans, check out the pricing table.

What happens if I hit my MAU limit?

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When close to your MAU limit, you'll be notified to increase your MAU. You'll be get charged for overage on your bill

How do I purchase higher levels of support?

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To purchase higher levels of support, you are required to talk to sales on upgrading your subscription to enterprise.

What other limits do I need to be aware of?

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There are no other limits to be aware of. For clarification talk to sales.

Is every feature automatically included in the enterprise plan?

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To know whether or not all features will automatically be included in the enterprise plan, contact sales.

Do the prices listed on the pricing page include tax?

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Tax is not included in the prices listed on the pricing page. Tax will be included in your billing receipts.

Got additional questions?

We would love to have a chat with you.

Contact Support
POWERFUL IN-APP CHAT SDK & API
Add DM functionality to your product with ease.
Quickly build a reliable & functional chat experience into your mobile or web app project today.
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